AIDA: AI Defense Agents for Cybersecurity

Generic security awareness training is no longer enough in your complex work environment. Trying to run a one-size-fits-all program creates operational burden—leading to manual effort, low user engagement, slow iteration on content, and a limited real-world impact on human and AI risk.

AIDA is a suite of AI Agents that continuously automates administration and content personalization so security teams can focus on strategic risk decisions rather than operational tasks. AIDA is included with KnowBe4 SAT Advanced.

We Didn't Join The AI Revolution,
We Started It.

KnowBe4 has spent a decade architecting the future of AI-driven risk management. This foundation of in-market data has been forged into a smarter, faster engine that automates manual tasks, allowing you to shift your focus to the strategic decisions that truly move the needle.

2016

First to bring AI into security awareness training with AIDA, combining phishing, vishing, and smishing

2018

First AIDA patent issued; launched AI-powered Virtual Risk Officer for risk scoring

2018

Introduced PhishML, our AI-based email classifier that learns from the entire PhishER community

2020

Pioneered machine learning-based training recommendations personalized to organizational risk

2021

Launched Al-driven phishing that personalizes simulations based on individual user history

2023

Established dedicated Enterprise Al (EAI) division with specialized engineers and data scientists

2023

Deployed advanced AI in email security with adaptive security architecture that adjusts controls based on per-user risk

2024

Released Defend with AI-powered automated phishing remediation

2024

Launched AIDA suite of Al Defense Agents powered by SmartRisk^TM Engine analyzing 316 indicators

2025

Expanded AIDA capabilities to 7 production agents including custom Deepfake Training agent

2026

Launch of the 8th agent, AIDA Orchestration, delivering fully automated phishing simulation

Key Benefits of AIDA

Save time

By reducing the time it takes admins to create ongoing personalized phishing and security awareness training for every individual to mere seconds, AIDA frees up your security team's time dramatically.

Individualized experience

Break away from one-size-fits-all campaigns and provide continuously optimized, individualized security training that adapts to each user's unique risk profile.

Aligns with industry standards

AIDA’s alignment with the NIST Phish Scale Framework ensures your security awareness training is consistent with your organization’s broader security initiatives.

Unify your security teams

Improve relationships, build trust and reduce friction between your security team and other departments by ensuring users are aligned with security objectives.

Cyber criminals are getting bolder and smarter

68%

of cyber attacks exploit human error through social engineering.

90%

of security training is forgotten by users after just one week.

4.5x

more success is achieved by AI-generated phishing attacks compared to manual efforts.

How It Works

AIDA leverages behavioral data from across KnowBe4's products to help measure human and AI risk. KnowBe4’s SmartRisk Engine enables AIDA to automatically prioritize risk score, target the right users, and adjust interventions - without manual analysis.

The agents work both individually and collectively under an intelligent, goal-driven model that continuously assesses risk and automatically delivers personalized phishing tests and training at the individual user level.

Analyzes user behavior to provide insights into human risk.

Comprehensive Security Awareness Training featuring the world's largest library with 35+ languages, interactive content, risk-based assessments and smart user segmentation for targeted delivery.

AI Defense Agents (AIDA) use advanced AI for automated program management, risk analysis, personalized training, realistic phishing templates and compliance alignment. Included with Advanced.

The AI Agents

Orchestration Agent

Autonomous system that generates and delivers personalized security awareness training and personalized phishing simulations across your entire workforce - without the need for human administration.

AIDA Orchestration includes:

Ongoing Training Agent

Phishing Agent

Remedial Training Agent

Learn more about AIDA Orchestration

Ongoing Training Agent

Personalized training is automatically assigned to learners to address specific knowledge gaps and reduce organizational risk. A sub-agent of Orchestration Agent.

Phishing Agent

Automated creation and delivery of personalized phishing simulations. A sub-agent of Orchestration Agent.

Remedial Training Agent

Training content automatically tailored to phishing test results. A sub-agent of Orchestration Agent.

Template Generation Agent

AI-generated email templates based on current attack vectors.

Callback Template Generation Agent

AI-generated phishing templates specifically for the callback attack vector.

Knowledge Refresher Agent

Reinforces learning by automatically creating and assigning bite-sized, scenario-based refreshers at optimal intervals.

Policy Quiz Agent

AI-generated quizzes based on your specific security and compliance policies.

Recommended Landing Pages Agent

Automatically suggests contextually appropriate landing pages for your AIDA-generated phishing templates.

Deepfake Training Content Agent

AI-generated custom deepfake training content featuring a leader from your own organization.

Custom SAPA Agent

Creates custom Security Awareness Proficiency Assessments based on your organization's unique environment.

Content Creation Agent

Use natural language prompts to create AI-generated custom, multilingual training from scratch or based on your internal policies.

View all Agents

Automation was key. Tailoring training isn’t something we could do ourselves, even with a bigger team. You can just set up a campaign and the AI Defense Agents will basically do the rest.

Jasper van der Straten, DevOps Engineer at TBAuctions

Being able to show how AI is influencing what we’re doing with defenses versus threats has been very significant for us

Bryan Perkola, Senior VP of Information Security at First Community Credit Union

AI Defense Agents

Reduce human risk faster with an intelligent AI-adaptive defense

Secure your entire ecosystem

We Didn't Join The AI Revolution,
We Started It.

Key Benefits of AIDA

Cyber criminals are getting bolder and smarter

How It Works

Analyzes user behavior to provide insights into human risk.

The AI Agents

Orchestration Agent

Trusted by 70,000+ organizations worldwide

See KnowBe4 Security Awareness Training in Action

AI Defense Agents

Reduce human risk faster with an intelligent AI-adaptive defense

Secure your entire ecosystem

We Didn't Join The AI Revolution, We Started It.

Key Benefits of AIDA

Cyber criminals are getting bolder and smarter

How It Works

Analyzes user behavior to provide insights into human risk.

The AI Agents

Orchestration Agent

Trusted by 70,000+ organizations worldwide

See KnowBe4 Security Awareness Training in Action

We Didn't Join The AI Revolution,
We Started It.