Program Maturity Assessment (PMA)

Discover exactly where your security culture stands against the evolving threat landscape and how to strengthen it.

The KnowBe4 Program Maturity Assessment (PMA) is a free strategic tool that transforms how you measure and improve your security culture. Created by security culture expert Perry Carpenter, the PMA provides actionable insights across ten critical dimensions with a clear maturity roadmap.

This straightforward assessment evaluates your organization across 40 Maturity Indicators in ten critical dimensions of human risk management:

  • Leadership & Strategy:  Is cybersecurity a priority to leadership?
  • Awareness & Behaviors: Is your training inclusive and relevant? 
  • Employee-focused Security Tools: Have you implemented MFA, password managers, and phishing reporting tools?
  • Policies & Procedures: Are your security policies clear and accessible? 
  • Employee Mindset: Do your people take personal responsibility for security?
  • Measurement & Metrics: How do you track program effectiveness? 
  • Continuous Improvement: Does your program evolve based on new threats?
  • Employee Engagement: Do people actively participate in security initiatives? 
  • Risk Awareness: Do employees understand your organization's specific risks and the security impact of their actions?
  • Integration with Business: Is security incorporated into everyday processes?

How PMA works:

Based on your responses, you'll receive:

  • Your overall maturity classification on a five-level scale
  • Detailed scoring for each of the ten dimensions with specific strengths and improvement areas
  • Visual ranking of your relative performance across all dimensions
  • Prioritized recommendations for advancing to the next maturity level
  • Practical actions you can implement right away

This free tool is currently available in US English to all current and prospective KnowBe4 customers. 

Get Your Maturity Assessment Now