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KnowBe4 Legal, Privacy and Security

Welcome to KnowBe4’s Legal, Privacy and Security page. We tried to put our commonly requested and most important documents all in one convenient location. Please carefully review any terms that govern your relationship with KnowBe4 and/or its affiliates. To make things easier for you, we have added some quick descriptions when you hover over the links.

customers

Customers

• Customer Terms of ServiceThese terms will apply to your use of our products or services (excluding our free tools).

• Product Privacy NoticeThis notice goes over how we use customer data when customers use our products and services.

• GDPR Data Processing AddendumThis Data Processing Addendum only applies to personal data that is subject to the GDPR (in addition to supplemental data protection laws enacted by EEA States). Please follow the instructions in order to incorporate the addendum into the applicable terms for our products and services.

• KMSAT and KCM GRC DPIAThis page contains KnowBe4’s Public Data Protection Impact Assessment.

• Economic Sanctions & Export Control
   ComplianceAs a company with global operations, we need to ensure compliance with applicable trade compliance laws. These terms form part of the Customer Terms of Service for our products and services as well as any other terms that accompany our products or service offerings, such as our Free Tools.

• SecurityClick here for information about our security practices.

• System StatusThis page will give you information about the operational status of our products and services. You have the option to subscribe in order to receive updates.
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Maintenance WindowsThis page has information about our scheduled maintenance windows.

• Documentation PageThis page will give you detailed information about how to use our products and services.

• Capabilities StatementGovernment buyer? This page will give you clear and concise information about our products and services. It will also provide you with information often needed during the procurement process.

• Code of Ethical Business ConductWe are committed to carrying out our business in a compliant and ethical manner. You can view our Code of Ethical Business Conduct here.

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Partners

• Partner PortalSign up or Log in here to get access to the KnowBe4 Partner Portal. Partners who are approved by KnowBe4 to resell our products and services are required to go through KnowBe4’s Partner Program, which you can gain to access here.

• Partner Portal Terms of UseThese terms govern your access and use of our Partner Portal.

• Economic Sanctions & Export Control
   ComplianceAs a company with global operations, we need to ensure compliance with applicable trade compliance laws whether directly or through third parties, such as our partners. These terms form part of the Partner Agreement.

• Website Privacy NoticeThis notice goes over our data handling practices for the data we collect from our website, including the partner portal.

• Partner Code of ConductWe are committed to carrying out our business in a compliant and ethical manner. We expect the same from our partners. These terms will form part of your partner agreements with us. All partners are expected to carry out their business in compliance with this Code of Conduct.

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Website Visitors

• Website Terms of UseThese terms will apply to your use of our website.

• Website Privacy NoticeThis notice goes over our data handling practices for the data we collect from our website.

• Cookie NoticeThis notice covers how we use cookies on our website.

• Job Applicant Privacy NoticeApplying for a job in the EEA? Go here for information about how we will process your data when you apply through our jobs page.

• Virtual Patent Marking NoticeThis virtual notice is provided to satisfy virtual patent marking and notice provisions. You may also direct any patent licensing inquiries here.

• AccessibilityNeed assistance with accessibility? Go here to learn how to make an accessibility request.

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