KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, today announced that TrustRadius has recognized KnowBe4 with multiple 2021 awards – first place for both Support and Usability. These awards highlight companies with outstanding feature sets that have gone above and beyond to delight their users.
“We are excited to announce our first-ever “Best of” Award winners,” said TrustRadius CEO Vinay Bhagat. “Let’s face it: not all products are created equal, and neither are all technology buyers. That’s why at TrustRadius we’re always looking for new ways to help buyers make great decisions. By highlighting products that have exceptional usability and customer support, we can help more buyers navigate to products that will meet their unique needs.”
To win the Best Customer Support and Best Usability Awards, each nominated organization had to receive 10 TrustRadius reviews in the past year that featured specific mention of their product’s customer support and usability. Winners also had to rank in the top three positions of their category in terms of what percentage of positive responses they earned this year. Additional vetting via textual review analysis was also performed by the TrustRadius research team.
“There’s no better positive recognition than receiving a trusted, honest review from your own happy customers,” said Stu Sjouwerman, CEO, KnowBe4. “Our customer support and usability of our platform are areas that we treat with care and we always have the customer top of mind. We’re proud to be valued by our user community and to be recognized for all of the great feedback we’ve received on TrustRadius.”
For more information on KnowBe4, visit www.knowbe4.com.
KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by more than 35,000 organizations around the globe. Founded by IT and data security specialist Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud and other social engineering tactics through a new-school approach to awareness training on security. Kevin Mitnick, an internationally recognized cybersecurity specialist and KnowBe4's Chief Hacking Officer, helped design the KnowBe4 training based on his well-documented social engineering tactics. Tens of thousands of organizations rely on KnowBe4 to mobilize their end users as the last line of defense.
TrustRadius helps technology buyers make better decisions and helps vendors tell their unique story, improve conversion, engage high-intent buyers, and gain customer insights. Each month over 1 million B2B technology buyers, over 50% from large enterprises, use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners and Next Coast Ventures.