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By: KnowBe4 HR
Published: 21 Jun 2017
Last Updated: 24 Mar 2022
The Tech Support team eagerly waited for the fifty thousandth support ticket to come in looking for that golden ticket to start a much deserved celebration.

The ticker continued to count tickets, they dawned their pirate gear with streamers, waiting for the perfect moment!

Then it happened! The 50,000th ticket rolled in and they released their streamers and celebrated with a hearty round of applause! KnowBe4 would like to say thank you to our amazing Tech Support team for all their hard work!

We’re always looking for reasons to celebrate here and with over fifty thousand tickets and a median response time of under two hours it’s worth making a little noise over. A huge shout out to our support team for proving customer support that is always fast and fun!
KnowBe4 empowers the human and AI workforce to make safer security decisions every day. Trusted by over 70,000 organizations worldwide, we help strengthen security culture and manage risk. Our comprehensive AI-driven platform includes awareness and compliance training, cloud email security, real-time coaching, crowdsourced anti-phishing, AI Defense Agents, agent security and more. As the only global security platform of its kind, KnowBe4 provides personalized content, tools, and techniques to keep the modern workforce safe from phishing, vishing, deepfakes, and emerging threats.
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