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By: KnowBe4 HR
Published: 21 Jun 2017
Last Updated: 24 Mar 2022
The Tech Support team eagerly waited for the fifty thousandth support ticket to come in looking for that golden ticket to start a much deserved celebration.

The ticker continued to count tickets, they dawned their pirate gear with streamers, waiting for the perfect moment!

Then it happened! The 50,000th ticket rolled in and they released their streamers and celebrated with a hearty round of applause! KnowBe4 would like to say thank you to our amazing Tech Support team for all their hard work!

We’re always looking for reasons to celebrate here and with over fifty thousand tickets and a median response time of under two hours it’s worth making a little noise over. A huge shout out to our support team for proving customer support that is always fast and fun!
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
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