Security Awareness Training

Effective Security Awareness Training
For The Enterprise.

KnowBe4's Enterprise Awareness Training Program provides you with a comprehensive new- school approach that integrates baseline testing using mock attacks, engaging interactive web-based training, and continuous assessment through simulated phishing, vishing and smishing attacks to build a more resilient and secure organization.

CISO's that use KnowBe4 sleep better at night.

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Enterprise Security Awareness Training 

Your employees are frequently exposed to sophisticated social engineering attacks. It is time for a comprehensive approach to effectively manage this problem, managed by people with a technical background.

Security Awareness Training

Baseline Testing
We provide baseline testing to assess the Phish-prone percentage of your users through a simulated phishing, vishing or smishing attack. Test our platform yourself for 30 days.

Security Awareness Training

Train Your Users
The world's largest library of security awareness training content; including interactive modules, videos, games, posters and newsletters. Automated training campaigns with scheduled reminder emails.

Security Awareness Training

Phish Your Users
Best-in-class, fully automated simulated phishing, vishing and smishing attacks, thousands of templates with unlimited usage, and community phishing templates. 

Security Awareness Training

See The Results
Enterprise-strength reporting. Both high-level and granular stats and graphs ready for management reports. We even have a personal timeline for each user.

 

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Features

Security Awareness Training

Integrated Platform

KnowBe4’s platform integrates all functions in one, easy to use GUI. Kick off training campaigns and simulated attacks in minutes. You can completely customize your own templates, landing pages and simulated attachments, spoof your own domain for simulated CEO Fraud attacks with reply tracking.

Security Awareness Training

Random Attack Delivery

KnowBe4 was the first to provide you with "double-random" message delivery. Choose from 2,100+ highly realistic phishing messages, spread over time during working hours. Every employee receives a different phishing email at a different time. New templates from the wild are constantly added and we create "Current Events" templates for you.
Security Awareness Training

Unlimited Use

We offer three Training Access Levels: I, II, and III, giving you access to our content library of 700+ items based on your subscription level. Unlimited access to all phishing features with flexible licensing. No artificial license ceilings and 10% overage allowance. Powerful new features added regularly.

Security Awareness Training

Superior Tech Support

As an enterprise customer, you are automatically enrolled in our Platinum Tech Support program. We are U.S.-based, pride ourselves on very short response times and have an excellent reputation. 

 

Security Awareness Training

Advanced Enterprise Reporting

Executive and enterprise-level reporting gives visibility into your entire organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time. Leverage Reporting APIs to create your own customized reports to integrate with other BI systems.

Security Awareness Training

New Risk Scoring

The new innovative Virtual Risk Officer functionality helps you identify risk at the user, group and organizational level and enables you to make data-driven decisions when it comes to your security awareness plan.

 


Create A Fully Mature Security Awareness Training Program

Cybercrime has gone pro. More than ever, your users are the weak link in your network security. They need to be trained and then stay on their toes, keeping security top of mind.
 
KnowBe4 is the world’s largest integrated Security Awareness Training and Simulated Phishing platform with tens of thousands of active enterprise accounts. You finally have a platform to better manage the urgent IT security problems of social engineering, spear-phishing, and ransomware attacks and at the same time stay compliant with industry regulations like PCI, HIPAA, SOX, FFIEC and GLBA. 
 
With world-class, user-friendly, new-school Security Awareness Training, KnowBe4 gives you self-service enrollment, and both pre-and post-training phishing security tests that show you the percentage of end-users that are Phish-prone. KnowBe4’s highly effective, frequent, "double-random" Phishing Security Tests provide several remedial options in case an employee falls for a simulated phishing attack.
 
With the new Virtual Risk Officer and Advanced Reporting features, you get the most accurate view of the effectiveness of your security awareness training program. With an integrated deep learning neural network, you get detailed reports that help evaluate how your organization’s risk changes over time and truly measure the performance of your training program and understand where improvements need to be made to strengthen your human firewall.
 
Effective security awareness training is hard. Today’s security awareness teams often don’t have the support, time, or resources they need to be successful and/or are missing the skills and experience to effectively create a fully mature security awareness program. To help you get started we’ve taken away all the guesswork with our Automated Security Awareness Program (ASAP)ASAP helps you to implement all the steps needed to create a fully mature training program in just a few minutes! 
 
Find out how tens of thousands of organizations have mobilized their end-users as the last line of defense. 
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Security Awareness Training

Training Access Levels

KnowBe4 provides you with the world's largest library of 700+ security awareness training content; including interactive modules, videos, games, posters and newsletters.

We offer three Training Access Levels: I, II, and III, giving you access to our "always fresh" library based on your subscription level. You will get constantly updated web-based, on-demand, engaging training that addresses the needs of (very) large organizations.

Our 5,- 15-, 25- and 45-minute basic training modules specialize in making sure employees understand the mechanisms of spam, phishing, spear-phishing, malware and social engineering, and are able to apply this knowledge in their day-to-day job. You get high quality web-based interactive training combined with common traps, live demonstration videos, short comprehension tests and scenario-based Danger Zone exercises. 

Trainees get unique job-aids: Social Engineering Red Flags™ with 22 things to watch out for in email, and 20 ways to block Mobile Attacks (PDF). Your Training Campaigns do the heavy lifting of getting users through their training. We can offer you a package or training modules customized for your organization.  Our SCORM compliant modules can be hosted in our cloud-LMS or be uploaded in your own LMS.

The first thing out of your end-user's mouth when they finish the training module? "Wow, I did not know it was that dangerous on the Internet, how do I share this with my family?"  And we have an answer for that too...


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Phishing & Vishing

You can schedule regular Phishing Security Tests (PST for short) from our large library of more than 2,500 "known-to-work" templates, or choose from the community templates section, which were created "by admins for admins" to share with their peers. You can also create your own custom phishing templates. There are many more features!

NEW Industry Benchmarking feature lets you compare your organization’s Phish-prone percentage™ with other companies in your industry. See where you stack up! Monitor your employee phish-prone percentages over time and watch how performance from your initial baseline phishing test, after 90 days, and 1 year compares. With regular phishing security tests and training campaigns, you’ll see how your Human Firewall improves over time helping to reduce risk and improve your IT security defense. You’ll have machine-learning based Advanced Reporting that helps you keep a pulse on how your security awareness program and employees stack up against other companies in your industry. Great intel to share with your management team!

Our Phishing Reply Tracking allows you to track if a user replies to a simulated phishing email and can capture the information sent in the reply. You can also track links clicked by users as well as test and track if users are opening Office attachments and then enabling macros.

In case an employee falls for one of these simulated phishing attacks, you have several options for correction, including instant remedial online training. You can schedule one-shot, weekly, bi-weekly or monthly simulated phishing attacks and immediately see which employees fall for these social engineering attacks. Here is some visible proof the training works over a 12-month period.

In addition, KnowBe4’s no-charge Phish Alert Button reinforces your organization’s security culture, users can report suspicious emails with one click.

  • When the user clicks the Phish Alert button on a simulated phishing email it’s reported in the Admin Console.
  • Incident Response gets early phishing alerts from users, creating a network of “sensors”.
  • Your employee gets instant feedback, which reinforces their training.
  • Now also supports Outlook Mobile!

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Security Awareness Training

Advanced Phishing Features

Phishing Reply Tracking™ allows you to track if a user replies to a simulated phishing email and can capture the information sent in the reply. This feature works hand-in-hand with the simulated CEO Fraud attacks you can launch to inoculate high-risk employees.

Social Engineering Indicators™ (SEI) patented technology, turns every simulated phishing email into a tool IT can use to instantly train employees. When a user clicks on your SEI-enabled simulated phishing emails, they are routed to a landing page that includes a dynamic copy of that phishing email showing all the red flags. You can also customize any simulated phishing email and create your own red flags. Users can then immediately see the potential pitfalls and learn to spot the indicators they missed in the future.

USB Drive Test™ allows you to test your user’s reactions to unknown USBs, on average 45% of users will plug in USBs they find! You can download a special, "beaconized" Microsoft Office file from your KnowBe4 admin console onto any USB drive which you can drop at an on-site high traffic area. If an employee picks up the USB drive, plugs it in their workstation, and opens the file, it will "call home" and report the fail. Should a user also enable the macros in the file, then additional data is also tracked and made available in the admin console.

GEO-location lets you see where your simulated phishing attack failures are on a map, with drilldown capability and CSV-export options.

Vishing Security Tests using IVR attacks over phone (Gold level on up). Supports US and International, both pre-recorded messages and text-to-speech campaigns using system templates or admin-customized templates. 


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User Management and Reporting

As the Security Awareness Training project leader, you can manage your program with confidence.
 
Smart Groups put your phishing, training and reporting on autopilot.

Automate the path your employees take to smarter security decisions. With the powerful Smart Groups feature, you can use each employees’ behavior and user attributes to tailor phishing campaigns, training assignments, remedial learning and reporting.

Create sophisticated, targeted workflows without the headache, and make sure every employee is a strong building block of your human firewall. You can see the intersection of the criteria you specify - whether you’re building simple phishing clickers remedial training workflow or complex, multi-criteria location, behavior and timing-based workflow. Best of all, Smart Groups is a powerful ad-hoc, real-time query tool that you use to get detailed reporting for management, so you’ll always know how your security awareness program is working.

See Smart Groups in action, watch The Incremental Phishing with Smart Groups video here.


Easy User Management

KnowBe4’s Active Directory Integration allows you to easily upload user data and saves you time by eliminating the need to manually manage user changes. Once the ADI is configured, users will be added, changed and archived in sync with changes made within AD automatically. If you use Microsoft Azure AD, you can enable automatic provisioning for the addition and removal of users. For security reasons, the synch only works one-way. You can also upload users with CSV files.

Security Roles allows you to assign granular access control for users and groups within the KnowBe4 console. Create custom permissions for the exact roles needed by your organization. Easily allow groups like HR teams to access reporting only to review individual user results or employees with creative control to create phishing templates and landing pages.


Enterprise-strength Reporting

The reports are exportable, provide geo-location of failures, and help you focus on the areas that will benefit you the most. With the Virtual Risk Officer and Advanced Reporting features you are able to improve your decision-making and reduce security risks across the whole organization. Executives get the insight they need to maximize training ROI and track security compliance. You can also leverage KnowBe4's Reporting APIs for custom reports and dashboards that integrate with Business Intelligence (BI) tools to give management visibility into the efficacy of your security awareness program. 


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Security Awareness Training

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