Abuse Mailbox Automation with Defend

Modern enterprises need intelligent email security integrated in Microsoft 365

85%

of user-reported emails are false positives

30 mins

spent by administrators manually investigating and remediating each threat

98%

reduction in investigation and remediation with KnowBe4 Defend

Manual abuse mailbox hygiene is burdensome

Abuse mailboxes play a crucial role in organizations, serving as centralized hubs for reporting malicious emails such as phishing attempts and spam, but managing them is cumbersome.

KnowBe4 Defend Abuse Mailbox Automation offers a transformative solution, harnessing the power of AI to streamline email investigation, fortify threat detection capabilities, and alleviate the burden on security analysts.

Cut analyst investigation time by 98%

Preventing inbound and outbound email security risks in Microsoft 365

Integrated seamlessly into Microsoft 365, including support for Mac and OWA users, KnowBe4 Cloud Email Security is fast to deploy and provides immediate value.

Augmenting Microsoft’s native security, KnowBe4 detects the advanced threats that Microsoft misses, as well as prevents data loss and exfiltration with minimal user friction. Our dynamic alerts provide real-time teachable moments that improve security behavior for the long term.

AI-powered inspection and remediation

Leveraging advanced AI algorithms, KnowBe4 Defend automates the inspection of user-reported phishing emails, significantly reducing response times and enhancing threat detection accuracy.

Seamlessly remediate phishing emails across the enterprise, swiftly addressing current threats, subsequent emails within the same campaign, and polymorphic attacks, minimizing exposure to threats.

“If you are using Microsoft 365, it makes perfect sense to move towards a best-of-breed platform like KnowBe4 that can eliminate the full spectrum of inbound and outbound threats over email.”

Rob Fountaine, Principal Security Engineer, Shields

Centralized intelligence

Defend's Threat Feed integration collects and analyzes data points from various sources, giving your IT security team an eagle-eye view over the evolving threat landscape across the organization. Stay informed, stay proactive, and outmaneuver potential attacks before they hit.

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Full administrator control

Analysts retain full control over investigations, with complete visibility into user reporting and automated remediation processes and flexibility to conduct manual investigations and remediation, ensuring granular control when nuanced investigation is required.

KnowBe4 Defend Abuse Mailbox Automation helps you:

  • Reduce response time. Cut analyst investigation time by 98%* and boost precision in threat recognition.

  • Maintain control over threat response with the ability to conduct manual analysis for nuanced investigation.

  • Compound threat intel to improve response times for new threats with centralized insights.

  • Gain transparency over all reported and actioned phishing incidents to ensure compliance and showcase ROI.

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Reclaim 98% of Your Investigation Time

Defend’s AI-powered automation filters out the 85% of false positives in your abuse mailbox, allowing your team to remediate real threats instantly while staying in full control.
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