Know Your Pay - Customer Success
We recognize that our base pay is slightly below what some sales reps expect; this is by design, with the goal of creating better earnings potential. Our Chief Revenue Officer knows that providing a compensation plan with a larger variable component allows top performers to earn a higher income. In other words, if you have a 90% base and 10% variable plan, your upside is very limited. However, a plan that is 30% base and 70% variable allows significantly more earning potential. This pay chart shows the enormous earnings potential all of our sales reps have. Because of our uncapped commission structure, our exceptional product-market fit, and our company-wide bonuses, many of our reps are able to significantly outperform their pay from previous jobs.
Base Salary Range
$40,000 - $93,000
Comp Variable Range
$2,500 - $9,500
$7,500 - $12,500
By Sales Professionals, for Sales Professionals
When KnowBe4 was in its initial stages, Stu, our CEO, asked Lars, our Chief Revenue Officer, to put together a list of all the worst experiences he had as an individual contributor in sales. They used this list to build a sales culture that protects our sales reps from having to deal with the same issues Lars had to deal with. Instead, they’ve created a positive sales environment where sales reps love to come to work and excel at their jobs.
Making Sales Fun
Our leadership is constantly coming out with new games and rewards to help motivate reps to outperform. From soaking leadership in dunk tanks to winning high-quality lightsabers, we like to ensure we’re all working in a fun and lighthearted environment. We even have a dedicated team, called the department of “Fun & Shenanigans,” that helps us achieve this goal.
Supporting Sales Professionals
We provide our reps with the tools and support they need to succeed - including sales performance coaches, who are available to help all reps overcome any blocks they are facing. Perhaps a rep wants someone to practice with for giving demos of a new product feature, or to review email templates with someone; our sales performance coaches are experts in sales and will always be there to support our sales reps.