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Meet Knowsters From Our SMB Sales Team

By: KnowBe4 HR

Published: 3 Aug 2022
Last Updated: 3 Aug 2022

Working in sales at KnowBe4 is a coveted position. Not only for its uncapped commissions and generous company-wide bonuses, but also the personal and career development opportunities that come with a position in sales. In today’s blog, we hear from Dela and Alec, two of our regional account managers from the SMB sales team. From the advice they would give a candidate to sharing how they have been successful working in such a fast-paced role, let's learn more about working in sales at KnowBe4!


Tell me about your career journey so far at KnowBe4. What do you do in your role as an SMB sales rep?

Dela Headshot

As an SMB rep, I consult organizations on security best practices. I listen to the current and past security concerns that the organizations are experiencing or have previously experienced and make recommendations based on those findings. I also assist IT professionals in communicating the ROI of our services to secure leadership buy-in.
-Dela, Regional Account Manager SMB Sales

Alec Headshot

I originally joined KnowBe4 as an entry-level sales professional with zero cybersecurity or selling experience. Fast forward to today, just two short years later, I am a top-producing Regional Account Manager. As a Regional Account Manager, my role includes prospecting new accounts, conducting platform demonstrations, negotiating contract details, and closing new business for KnowBe4.
-Alec, Regional Account Manager SMB Sales

What have been the keys to your success while working in a fast-paced sales role?

Dela With Child

The success that I’ve had at KnowBe4 is not my own. KnowBe4 has been in business for 12 years and is a data-driven organization. KnowBe4 gives its employees all the tools they need to succeed.
-Dela, Regional Account Manager SMB Sales

Alec At KnowBe4 Headquarters

The keys to my success at KnowBe4 have been staying consistent with successful habits, constantly learning selling techniques and industry knowledge, and utilizing my resources such as fellow sales reps, sales performance coaches, and senior leadership.
-Alec, Regional Account Manager SMB Sales

How do you feel supported? What makes working at KnowBe4 unique?

Everywhere I turn at KnowBe4, there are great people that are patient and compassionate. Everyone genuinely wants you to succeed. KnowBe4 has a culture that promotes a team-centered mindset in all its employees. The training teams, my manager, and everyone up the chain of command consistently invest in each other's success. At KnowBe4, I have access to coaches and experienced professionals that enjoy training and developing other professionals.
-Dela, Regional Account Manager SMB Sales

I feel supported by my fellow sales reps who always cheer for me, my sales coaches who give me the tools I need to perform, and my senior leadership, who are always willing to do whatever it takes to ensure my success. What makes working at KnowBe4 unique are the incredible people, excellent culture, and room for growth and development. At KnowBe4, you genuinely feel like you are part of a team of people who share a common goal and want to see each other succeed. The culture is one that rewards individuals for their hard work and allows everyone to be their authentic selves. KnowBe4 is also a place where you are given the tools and opportunities to achieve your career goals.
-Alec, Regional Account Manager SMB Sales

What do you like to do in your free time outside of work?

Dela With Family

When I’m not at work, you can find me spending quality time with my family, curled up with a book, or snuggling with my dog Luna. I wouldn't be where I am today without my loving husband and children.
-Dela, Regional Account Manager SMB Sales

Alec Holding Dog

In my free time outside work, I enjoy spending time with my family, being outside in nature, and playing sports or working out at the gym.
-Alec, Regional Account Manager SMB Sales

What advice would you give someone who is interested in applying for a sales role at KnowBe4?

Dela With Family At Park

If you are interested in working for an organization that encourages growth and development, provides quality training, and offers fantastic benefits, then KnowBe4 is for you!
-Dela, Regional Account Manager SMB Sales

Alec With KnowBe4 Group

I would advise someone interested in applying for a sales role at KnowBe4 to 100% go for it! As someone who went from an entry-level sales professional with zero cybersecurity or selling experience to a top producing SMB Regional Account Manager within two years, I can attest to the fact that KnowBe4 will provide you with all of the training, resources, and support you need to be successful and enjoy a rewarding career.
-Alec, Regional Account Manager SMB Sales

Want to be KnowBe4’s next sales rep?


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