KnowBe4's Security Awareness Training maintains number one position for over six years while PhishER continues four-year leadership streak in Incident Response
KnowBe4, the world-renowned cybersecurity platform that comprehensively addresses human risk management, today announced its Security Awareness Training (SAT) software has maintained its position as the number one leader in the G2 Grid Fall 2025 Report, marking over six years of leadership. Additionally, KnowBe4's PhishER has been named the number one leader for the fourth consecutive year in the Incident Response category.
The G2 Grid Report compares SAT vendors and Incident Response software vendors based on user reviews, customer satisfaction, popularity and market presence. KnowBe4 SAT and PhishER received the highest G2 scores of 95 and 91 respectively, with KnowBe4 being the only vendor to score in the 90s across both categories.
Based on 2,153 customer reviews, KnowBe4's SAT remains the top ranked SAT product with 98% of users rating it four or five stars. Additionally, 93% of users recommend KnowBe4 SAT to others. KnowBe4 also maintains the largest market presence among products in the SAT category, solidifying its position as the number one SAT Platform on G2 for over six years.
Based on 418 G2 customer reviews, KnowBe4's PhishER is the top ranked Incident Response software with the highest satisfaction score among all products in the category. PhishER received multiple awards including "Best Results," "Best Usability" and "Best Relationship," with 97% of users rating it four or five stars.
"These latest G2 results demonstrate the trust our customers place in our platform," said Greg Kras, chief product officer at KnowBe4. "Achieving leadership positions in both Security Awareness Training and Incident Response reflects our commitment to delivering comprehensive human risk management capabilities. Our customers' feedback drives our innovation, and we are proud of our six years of leadership in SAT and four consecutive years in Incident Response to showcase the real-world impact our platform delivers for organizations worldwide."
For more information on PhishER, visit www.knowbe4.com/products/phisher-plus
To download a copy of the report on the Incident Response market, visit www.knowbe4.com/hubfs/G2-Fall-2025-Grid-Report-for-Incident-Response.pdf
For more information on KnowBe4's SAT, visit www.knowbe4.com/products/security-awareness-training
To download a copy of the report on the SAT market, visit www.knowbe4.com/hubfs/G2-Fall-2025-Grid-Report-for-Security-Awareness-Training.pdf
About KnowBe4
KnowBe4 empowers workforces to make smarter security decisions every day. Trusted by over 70,000 organizations worldwide, KnowBe4 helps to strengthen security culture and manage human risk. KnowBe4 offers a comprehensive AI-driven ‘best-of-suite’ platform for Human Risk Management, creating an adaptive defense layer that fortifies user behavior against the latest cybersecurity threats. The HRM+ platform includes modules for awareness & compliance training, cloud email security, real-time coaching, crowdsourced anti-phishing, AI Defense Agents, and more. As the only global security platform of its kind, KnowBe4 utilizes personalized and relevant cybersecurity protection content, tools and techniques to mobilize workforces to transform from the largest attack surface to an organization’s biggest asset. More info at knowbe4.com.
