KnowBe4 Named #1 Leader in G2 Winter Grid Reports for Security Awareness Training and Incident Response Software

For six consecutive years, KnowBe4 has been named the #1 Security Awareness Training vendor and recognized their Incident Response as ‘Best Results’, ‘Best Usability’ and ‘Best Relationship’

KnowBe4, the world-renowned platform that comprehensively addresses human and agentic AI risk management, today announced it has been recognized as the number one leader in the Winter 2026 G2 Grid Reports for both Security Awareness Training and Incident Response Software. 

This dual recognition reinforces KnowBe4's comprehensive approach to helping organizations manage human and AI cyber risk, and build a stronger security culture. The G2 Grid Reports rank products based on verified customer reviews and market presence data. KnowBe4's top placement in both categories reflects its continued innovation and commitment to customer satisfaction.

"Modern cybersecurity isn't either prevention or response, it is both," said Bryan Palma, CEO of KnowBe4. "You train people and agents to stop threats. You equip teams to respond when threats get through. KnowBe4 leads in each category because our customers need both to win."

Excellence in Security Awareness Training

For six consecutive years, KnowBe4 has been named the number one Security Awareness Training platform on G2. The latest Grid Report highlights KnowBe4’s assessment and interactive training capabilities that equip employees with vital skills to identify and combat cyber threats effectively. From more than 2,200 reviews, 98% of users rated it four or five stars and 93% said they would be likely to recommend KnowBe4 Security Awareness Training to others.

Leading the Pack in Incident Response Software

KnowBe4 has also been named the top leader in Incident Response Software for PhishER/PhishER Plus with the Report highlighting the quality of support and ease of use. Based on more than 400 customer reviews, PhishER received multiple awards including ‘Best Results’, ‘Best Usability’ and ‘Best Relationship’. 97% of users rated PhishER with four or five stars.

The G2 Winter 2026 Grid Reports are based on authentic customer reviews collected during the fourth quarter of 2025, ensuring the rankings reflect current user satisfaction and product performance.

FAQs:

KnowBe4 was named the #1 leader in two categories: Security Awareness Training and Incident Response Software in the G2 Winter 2026 Grid Reports. Its incident response software, PhishER/PhishER Plus, also received awards for 'Best Results', 'Best Usability', and 'Best Relationship'.

KnowBe4 has been named the number one Security Awareness Training vendor on G2 for six consecutive years. 

The reports highlight KnowBe4's comprehensive training and assessment capabilities, ease of use, quality of support, and customer satisfaction.

Out of more than 2,200 G2 reviews, 98% of users rated it four or five stars, and 93% indicated they would recommend KnowBe4's Security Awareness Training to others.

PhishER/PhishER Plus is KnowBe4's Incident Response Software. It automates threat response with real-time intelligence and smart prioritisation to help keep users safe. It is rated highly by users, with 97% giving it four or five stars, leading to multiple awards for results, usability and relationship quality.