KnowBe4 Named a Leader in the Fall 2026 G2 Grid Report for Incident Response Software
For 22 straight seasons, KnowBe4 has been named a leader in Incident Response Software for PhishER/PhishER Plus, with this report highlighting its incident investigation, alerts and threat intelligence as key strengths.
The latest G2 Grid Report compares Incident Response Software vendors based on user reviews, customer satisfaction, popularity and market presence. Based on more than 450 G2 customer reviews, 97% of PhishER/PhishER Plus users rated it 4 or 5 stars and 91% said they would be likely to recommend it to others. KnowBe4 was rated number two for ‘User satisfaction, ‘Competitive pricing’ and ‘Incident Investigation’.
PhishER Plus instantly prioritizes and contains threats using the world’s most comprehensive threat intelligence database, fusing our proprietary AI insights, taught on 16 years of human behavior and KnowBe4’s Threat Research Lab analysis, with integrated third-party threat feeds. The platform gives analysts one definitive view to assess risk and take action across all inboxes.
This powerful human-AI partnership drives massive efficiency: customers realize a 650%+ ROI within the first year and up to 99% time-savings on manual email review.

In this comprehensive G2 Grid® report on the Incident Response market, you’ll get:
- Stack rankings of Incident Response vendors based on validated reviews from customers
- Detailed profiles and customer ratings of the vendors in the category on G2
- Customer scores based on ease of use, likelihood to recommend, support and more
Download Your Complimentary Copy of the Report Now!