KnowBe4 Named a Leader in the Winter 2026 G2 Grid Report for Incident Response Software

KnowBe4 Ranked as the #1 Incident Response Platform for 4 years! 

The latest G2 Grid Report compares Incident Response Software vendors based on user reviews, customer satisfaction, popularity and market presence. Based on 434 G2 customer reviews, KnowBe4’s PhishER platform is the top ranked Incident Response software. PhishER received multiple awards including "Best Results", "Best Usability" and "Best Relationship." 97% of users rated PhishER with 4 or 5 stars.

PhishER Plus instantly prioritizes and contains threats using the world’s most comprehensive threat intelligence database, fusing our proprietary AI insights, taught on 15 years of human behavior and KnowBe4’s Threat Research Lab analysis, with integrated third-party threat feeds. The platform gives analysts one definitive view to assess risk and take action across all inboxes.

This powerful human-AI partnership drives massive efficiency: customers realize a 360%+ ROI within the first year and up to 99% time-savings on manual email review.

In this comprehensive G2 Grid^® report on the Incident Response market, you’ll get:

• Stack rankings of Incident Response vendors based on validated reviews from customers
• Detailed profiles and customer ratings of the vendors in the category on G2
• Customer scores based on ease of use, likelihood to recommend, support and more

Download Your Complimentary Copy of the Report Now!