Prevent Breaches.
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Human Risk Management Designed To Overcome a Key Source of Cybersecurity Risk In Legal Practice: Email and Human Error
Law firms are under constant pressure to maintain client confidentiality, protect privileged communications and meet strict deadlines.
Despite advances in email filtering and encryption, email, the profession's most commonly used tool, remains a significant source of risk. Phishing remains a key threat, though mis-sent emails, even accidentally, can still lead to data breaches, fines and loss of client trust.
With risks inherent in day-to-day communications, the stakes for law firms could not be higher:
40%
Nearly 40% of clients say they would fire or consider firing a firm that experienced a data breach
37%
Of clients say they would pay higher fees for firms that can demonstrate robust cybersecurity practices
69%
Of clients prefer secure portals for document sharing, highlighting the risk of relying on unsecured email
A Smarter Approach to Human Risk Management for law firms
Legacy security tools and static policies struggle to detect the nuanced, real-world behaviors that create ethical and regulatory risk. These traditional controls often fail to keep up with the complexity of modern legal practice.
Rather than relying on simple, rules-based solutions that struggle to maintain "ethical walls" and information barriers, KnowBe4’s HRM+ offers a proactive approach that helps prevent mistakes and fortifies user behavior against the latest cybersecurity threats. HRM+ continuously monitors for risky behavior, detects potential ethical violations and enforces adaptive controls in real time.
With HRM+, legal organizations can leverage advanced protection designed for sensitive data flows and improving security culture:
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AI-powered Learning and simulated phishing empowers law firms to create an adaptive human risk management framework that evolves -
Targeted Real-Time Coaching ensures users are informed of risky behavior the moment it occurs -
Contextual Machine Learning detects when users are about to send an email or attachment to the wrong recipient, based on data-sharing patterns -
Behavioral Analysis flags risky user actions, such as attaching confidential case files or privileged case materials to emails -
Recipient Anomaly Detection prevents data leakage by warning users when a file is going to a previously unknown recipient or domain -
Intentional DLP for Email helps prevent both accidental and intentional breaches of sensitive client information
Users receive the right alerts at the right time, helping boost user compliance and positively influencing user behavior.
Mahesh Belagali, Information Technology
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KnowBe4 Human Risk Management Platform (HRM+)
HRM+ is a comprehensive, AI-driven “best-of-suite” platform that fortifies user behavior against security threats. It comprises:
- Security Awareness Training
- Cloud Email Security
- Anti-Phishing Defense
- Real-Time Coaching
- Compliance Training
- AI Defense Agents
See it in Action
KnowBe4's Human Risk Management Platform (HRM+)
HRM+ is a comprehensive, AI-driven “best-of-suite” platform that fortifies user behavior against security threats. It comprises:
- Security Awareness Training
- Cloud Email Security
- Anti-Phishing Defense
- Real-Time Coaching
- Compliance Training
- AI Defense Agents
Secure the Digital Workforce: Human + AI
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.