Based on Kevin’s 36-year first-hand hacking experience, you will get next-generation web-based training and testing, addressing the needs of C-level Executives, IT, HR, and employees.

KnowBe4 is the market leading on-demand Internet Security Awareness Training (ISAT) provider that enables you to quickly address the increasingly urgent security problem of social engineering.

With world-class, user-friendly and effective Internet Security Awareness Training, KnowBe4 gives you self-service enrollment, and both pre-and post-training phishing security tests that show you the percentage of end-users that are Phish-prone. KnowBe4’s unique scheduled Phishing Security Test keeps your employees on their toes, and provides instant remedial online training in case an employee falls for a simulated phishing attack.

The Internet Security Awareness Training project leader at every KnowBe4 customer gets access to user provisioning, and comprehensive training reporting. Every end-user gets an engaging and effective 30-40 minute training and after being trained can receive ongoing testing. Executives get the insight they need to maximize training ROI and track security compliance. The Admin Console provides instant graphs of training effectiveness.

Frequently Asked Questions

I’m not that much into hacking, who is Kevin Mitnick?

During the mid nineties, Kevin Mitnick was the Most Wanted hacker in the world, and now is a Fortune 500 Security Consultant: Based on his 36 years of first-hand experience with hacking and social engineering, we are covering Security Awareness Training from a number of attack vectors. Your employees are going to be a much stronger ‘human firewall’ than before. Read more here: Who is Kevin Mitnick?

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Do you have a datasheet in PDF format?

Sure we do. Here is the PDF.

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Why is KnowBe4′s training ‘next-generation’?

KnowBe4′s Internet Security Awareness Training is based on 36 years of Kevin Mitnick’s first-hand hacking experience. This is the first time that his experience is available in a web-based format! More over, our offering comes with an ongoing end-user security audit called ‘Phishing Security Test’ which allows you to send regular simulated phishing attacks to employees to reinforce the training, and to immediately remediate end-users if they click on a simulated phishing link.

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Why do employees even need this training?

Cybercrime is moving at light speed. A few years ago, bad guys used to specialize in identity theft, but now they take over your organization’s network, plunder your Intellectual Property, exfiltrate your customer transaction databases and/or hack into your bank accounts, and steal tens- or hundreds of thousands of dollars. Every small and medium organization is at risk. Will you be the next cyberheist victim because an untrained employee clicked on a phishing link?

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How many employees can we sign up? What is your scalability?

KnowBe4 was built 100% in the cloud from scratch. We are essentially infinitely scalable. Our infrastructure lives in Amazon’s Web Services cloud, and if you would have a few hundred thousand employees that need training, we literally flip a few switches and we have you completely covered.

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Is my data safe and secure?

KnowBe4 uses industry best practices, and partners with top firms (including Amazon Web Services and Authorize.net), to ensure the security of sensitive data. Credit card information is encrypted with SSL (secure socket layers), is not stored on KnowBe4 servers and is only used to verify billing info. KnowBe4 has been PCI compliant from day one. Furthermore, your company information is not shared with 3rd parties. Review the Privacy Policy for more information.

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There are a few video segments in the training, are they going to slow down the learner while they download?

Our courseware player uses an advanced pre-buffering mechanism to deliver content to the user. The player automatically loads subsequent sections while the user is viewing the current screen. In other words, there is no need for the entire presentation to load before the user can begin playback. They do need to be connected with a broadband internet connection though, a slow wireless connection could cause delays in video playback.

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At the end of the training, there is a section with Red Flags. It would be great to have a PDF with those Red Flags, is that possible?

Yes, it’s actally available from within the training application. Click on the Attachments link at the top right corner of the training app, and click on Social Engineering Red Flags. The PDF will show up and is printable. Here is a copy as well, ask all employees to print it out and pin it to their wall.

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Please be aware of the following requirements

General:

1. Browser and broadband Internet connection (IE, Chrome and Firefox all work) Note: a slow wireless connection could cause delays in video playback.
2. Pop-up Blocker Disabled.
3. Flash.

Internet Explorer Security Settings:

1. ActiveX “Run ActiveX controls and plug-ins” Enable or Prompt.
2. AciveX “Script ActiveX controls marked safe for scripting” Enable or Prompt.

Quick Start Guide:

Thank you for signing up for KnowBe4 Security Awareness Training. This course is available on-demand, 24/7/365. You will not be required to download or install any software. Simply follow the following steps.

Step 1:

Sign in here: http://training.Knowbe4.com/signup

As the first person to log-in under your corporate domain name, you will automatically be set up as the Account Owner. Note that email addresses of publicly available email services like hotmail and gmail are not allowed. The Account Owner needs to use his or her corporate email address to sign up, as all employees that are going to be trained, will sign up with the same domain.

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Step 2:

Next you’ll see the “Thank you for signing up” page:

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Step 3:

Check your email and click on the confirmation link. Please check your spam folder if the confirmation email does not arrive in a few minutes, and whitelist the KnowBe4 domain in your antispam software or appliance: IP Address: 208.115.235.181 and Domains: knowbe4.com, and pstemail.knowbe4.com.

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Step 4:

The confirmation link will take you to the account set up page. Fill out the form and click Save and Continue.

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Step 5:

Success! You have an account with KnowBe4. You will now be on our welcome page. We have limited the PST to 100 email users. If you need to run the test on more than 100 users, this is possible. In that case please contact your sales rep or reseller, and they can increase the amount of email addresses for you. The moment you have uploaded the email addresses, you can start your free phishing test and see how bad it actually is. Most administrators and executives are shocked to find out how many people fall for relatively simple social engineering attacks. Below the screen shot you see the simulated phishing attack that gets sent to your users:

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EMAIL SAMPLE:

From: IT@YOURDOMAINHERE

Subject: Change of password required Immediately

We suspect a security breach happened earlier this week. In order to prevent further damage, we need everyone to change their password immediately.

Please click here to do that:
(link) Change Password (/link)

Please do this right away. Thanks!

Sincerely,

IT

Upon clicking, users will be sent here: http://audit.knowbe4.com/kb4.html

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Step 6:

In the navigation pane, click on Phishing Security Test to begin your test. Enter a maximum of 100 email addresses of your users, each on a separate line. They must all be within your company domain. Click the START button. This will send the PST to your users immediately. You should see results within minutes. We suggest you wait 24 hours to get the full results.

NOTE:

1) To prevent misuse of the site, the PST is a one-shot blast. If you want to first test on a small group, and then send to all users, that is possible. After the first test your Rep can reset the account, so you can do a second PST. 2) We advise you notify any manager who might be called by end-users, and have them in the loop before the PST gets sent.

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Step 7:

If you would like to purchase the traiing course you can either contact sales@knowbe4.com or continue to the next step and purchase the course with a credit card! Simply fill out your account info, Billing info and click “Buy Now” in the Security Training

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Step 8:

Congratulations! You have subscribed to the ISAT course. Now we need all users trained! First, you’ll want to import any additional users who did not participate in the initial Phishing Security Test: In this window, you will see the option to assign a single password to all users. If you prefer that your users sign up and create their own passwords (recommended) leave the password box blank.

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Step 9:

Your admin dashboard will now display a graph depicting your organization’s Phish-prone percentage over time. After your users have completed the training, you will see that graph drop dramatically during follow-up Phishing Tests.

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Step 10:

Now it’s time to invite your users to take the ISAT Training Course! Simply email all your users the link located just below the graph on your Admin Dashboard Page:

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Here’s a great sample invitation email:

To All Employees,

Cybercrime is getting more serious by the month. The bad guys are getting quite smart about tricking people in clicking on fraudulent links in emails. The company has decided that it is really important that everyone gets Internet Security Awareness Training. We need to defend our organization against cybercrime, and security is everyone’s job.
Here is the link for everyone to do this training. Please have this done by __Wednesday?__ end of business. You do not need to let me know when you have completed it because I will automatically get the results as you do it.

-Enter logon instructions here-

Click the ‘Start Course’ button and do the training. Be absolutely sure to click the “Finish” button upon completion. If you exit the window without clicking “Finish” your score will not be accurately retained. Thanks for your cooperation, and have fun, this is an interesting course to do, and it takes only 25 minutes! Click this link to begin the training

http://training.knowbe4.com/signup

Sincerely,

IT

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Training:

Here’s what the Training looks like:

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Start an account and try Free Phishing Security Test:

1. Go to our signup page here: http://training.Knowbe4.com/signup
2. You will receive a confirmation email with a confirmation link that will take you to the account set up page.

There, you will be able to set up a free account and try out our Free Phishing Security Test for up to 100 users.

1. Follow the quickstart guide for step-by-step instructions: http://www.knowbe4.com/resources/quickstart-guide/

Please fill out the form below to receive a quote by email.One of our reps will contact you as soon as possible.