KnowBe4 Crypto-Ransom Terms & Conditions - Updated October 1, 2020

Get your quote here.

KnowBe4 will refund you up to $1,000 if you need Bitcoin to pay for ransom. The infection needs to be reported to KnowBe4 immediately. KnowBe4 cannot provide direct payments to cybercriminals as per Office of Foreign Assets Control (OFAC) regulations. However, we will a refund of your Bitcoin payment within 24 hours. 

KnowBe4 will not pay for any ransomware late-fees in case an organization waits too long past the initial deadline, or refund large, negotiated ransoms. All employees need to have completed the training successfully as shown in the management console that is either one of the following:

  • 15-min Kevin Mitnick Security Awareness Training module
  • 25-min Kevin Mitnick Security Awareness Training module
  • 30-min KnowBe4 Security Awareness Training module
  • 45-min Kevin Mitnick Security Awareness Training module
  • SAC 15/20-min Security Awareness Fundamentals,

and you need to send every employee a simulated phishing attack at least once a month to be eligible for the Crypto-Ransom Guarantee. Guarantee is valid worldwide for 12 months after the date of the initial Kevin Mitnick Security Awareness Training order, but you need to be onboarded as a customer 90 days after the initial order to be eligible.

Offer limited to a one-time incident over 12 months per account.  Your initial KnowBe4 minimum order size needs to be $1,000. KnowBe4, Inc. reserves the right to change these conditions at any time. Offer valid only for individual corporate accounts, not for consumers. Offer valid for KnowBe4 Channel Partners like resellers and/or Managed Service Providers under the same conditions. If you are running our training on your own LMS you need to send us proof that the user actually completed the training module.

Some Bitcoin 101 references:

Here are some links that should get you going with bitcoins. After you get the wallet installed you’ll see it spend quite some time synchronizing with the bitcoin network (“x” weeks behind). That first sync is the worst, after that if you open the wallet once a week it usually syncs up in a few minutes.

When you’re in the interface you’ll see “Send” and “Receive” tab, from there you can specify who to pay to and also the address to which coins can be sent. There is one by default, you can give it any name you like. You might want to choose multiple receive addresses so that you differentiate between coins when they come in, otherwise they would all just be transactions going into one address. Once you get setup and synced you can make a payment and send a fractional coin as ransom.

Bitcoin Wallet
(There a many different wallets but this is the official de-facto wallet)

Buying bitcoins

Bitcoin (BTC) to USD exchange rate

Bitcoin merchant accounts

Video – Cryptolocker – how to pay and Decrypt with MoneyPak

Related Pages: Kevin Mitnick

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