Overview of KnowBe4 Training Modules

This fully interactive course takes you through two modules: Social Engineering Red Flags and Your Role*. Recognizing the tricks and techniques hackers are using against you and your organization is critical to staying safe. Join Sparr0w (a hacker) as he shares his insider knowledge and takes you behind the scenes to show you how it's done. Along the way, you’ll become familiar with the signs of danger you should look for and the steps you can take to avoid becoming a victim of cybercrime. Additionally, you will practice your security awareness skills through a number of engaging scenarios. * Abridged for inclusion in the 30-minute course.

This 20-minute module covers the basics of credit card security. It is meant for all employees in your organization who handle credit cards and/or credit card data. Employees will learn what the hackers are after, the techniques hackers use to try and gain access, and the best practices they can take to protect the organization and its valuable credit card data.

In this engaging and interactive module, you will learn how to defend yourself against what the FBI calls business email compromise and what is commonly known as CEO fraud. You will also learn how and why these attacks occur as well as how to protect your organization from this serious threat and then apply this knowledge in a short exercise.

In this module you’ll learn about strategies and techniques hackers use to trick people just like you. We provide you with three real-world-based scenarios that show you how these common threats can take place. At the end of each scenario, Kevin Mitnick will take you behind the scenes and reveal exactly how each type of hack is accomplished.

In this module you’ll learn about strategies and techniques hackers use to trick people just like you. We introduce you to Kyle Montgomery as he deals with three real-world-based scenarios: Ransomware, Spearphishing, and a Snapchat attack to show you how these common threats can take place. At the end of each scenario, Kevin Mitnick will take you behind the scenes and reveal exactly how each type of hack is accomplished.

In this interactive course you will learn about the important rules for creating strong passwords, you’ll test a password to see how strong it is, and learn about the latest trend in password security, the passphrase, and how to create one.

This 20-minute module covers the protection of your employees, your customers and their funds, the premises, any security devices, computers, and networks, from physical circumstances and events that could cause serious losses or damage. This includes protection from robbery, kidnap/extortion, bomb threat, fire, natural disasters, burglary, and nuclear emergencies.

This interactive module provides an overview the General Data Protection Regulation. The goal of this module is to familiarize you with the General Data Protection Regulation, also known as the GDPR; what it means to your organization; and what it means to your job function. There are ungraded knowledge checks along the way to help you retain information for real-life scenarios, followed by a graded quiz at the end.

In this module, employees of financial institutions are stepped through the concepts of “Non-Public Personal Information”, or NPPI, best practices for protecting customers’ personal information, the employee's role in ensuring protection of NPPI, what is social engineering and how not to get tricked, how to protect against unauthorized access and misuse of protected information, and how to provide notice of an incident that may compromise customer information security.

This 15-minute module of the Kevin Mitnick Security Awareness Training series specializes in making sure your employees understand the importance of safely handling sensitive information, like Personally Identifiable Information (PII), Protected Health Information (PHI), Credit Card data (PCI DSS), Controlled Unclassified Information (CUI), including your organization’s proprietary information and are able to apply this knowledge in their day-to-day job for compliance with regulations. A version for Canada is also available.

This 15-minute module specializes in making sure your employees understand the importance of Mobile Device Security. They will learn the risks of their exposure to mobile security threats so they are able to apply this knowledge in their day-to-day job.

This 15-minute module uses real examples of credit card fraud, and how to protect your organization against this by being PCI compliant. This course is for anyone that’s responsible for handling credit cards in your organization and qualifies as Security Awareness Training. Especially owners, the CFO or Controller, managers and IT people in charge of credit card processing should take this course. The training covers topics like Merchant levels, Merchant types, Self Assessment Questionnaires, new changes in the industry, chip cards, TIP Program, Qualified Integrated Resellers and the key security requirements for any organization.

This fun and engaging course will show you what ransomware is, how it works, and how to steer clear of potential threats. You’ll meet Sergeant Vasquez, head of our cyber security task force as he takes you through a line-up of the top attack vectors that bad guys use to hold your computer systems hostage until you pay the ransom.

Hospitals are currently targeted by cyber criminals, penetrating their networks and locking patient files with crypto-ransomware so that no data is accessible for any hospital worker. This short (7-minute) module gives anyone working in a hospital the basics of ransomware, email security and Red Flags they need to watch out for to help prevent very expensive attacks like this.

In this fun, fully interactive course you will learn about interesting facts about the World Wide Web, how to avoid common dangers, and the "do's and "don'ts" of safe web browsing.

This totally interactive module covers the social engineering “red flags” that can be found in emails, digital messages, over the phone, and through in-person social engineering attacks. To engage the learner, common “hacking tricks” are presented from the viewpoint of a hacker as he explains what he does, why he does it—and most importantly, how an educated user might spot the red flags in each of the hacker’s methods. By knowing what to look for, the employee becomes able to spot a social engineering attack and not be tricked.

Keep your organization safe by successfully answering questions and preventing a hacker from reaching an unlocked workstation. This gamified assessment is designed as a post-training activity, meant to be taken after completing the 2020 Your Role, 2020 Social Engineering Red Flags, and 2020 Common Threats modules.

Your Role discusses today’s threat landscape and an employee’s role in keeping their organization secure against these threats. Current cybercrime strategies are introduced, followed by an exploration of 12 common types of digital and in-person threats used by today’s cybercriminals to trick employees into taking an action. By learning how to recognize these threats, an employee can make smarter security decisions every day and help prevent a cybercrime attack that would put their organization, and themselves, at risk.