
Quick Start Guide:
Thank you for signing up for KnowBe4 Security Awareness Training. This course is available on-demand, 24/7/365. You will not be required to download or install any software. Simply follow the following steps.
Step 1:
Sign in here: http://training.Knowbe4.com/signup
As the first person to log-in under your corporate domain name, you will automatically be set up as the Account Owner. Note that email addresses of publicly available email services like hotmail and gmail are not allowed. The Account Owner needs to use his or her corporate email address to sign up, as all employees that are going to be trained, will sign up with the same domain.
Click Image For A Larger ViewStep 2:
Next you’ll see the “Thank you for signing up” page:
Click Image For A Larger ViewStep 3:
Check your email and click on the confirmation link. Please check your spam folder if the confirmation email does not arrive in a few minutes, and whitelist the KnowBe4 domain in your antispam software or appliance: IP Address: 208.115.235.181 and Domains: knowbe4.com, and pstemail.knowbe4.com.
Click Image For A Larger ViewStep 4:
The confirmation link will take you to the account set up page. Fill out the form and click Save and Continue.
Click Image For A Larger ViewStep 5:
Success! You have an account with KnowBe4. You will now be on our welcome page. We have limited the PST to 100 email users. If you need to run the test on more than 100 users, this is possible. In that case please contact your sales rep or reseller, and they can increase the amount of email addresses for you. The moment you have uploaded the email addresses, you can start your free phishing test and see how bad it actually is. Most administrators and executives are shocked to find out how many people fall for relatively simple social engineering attacks. Below the screen shot you see the simulated phishing attack that gets sent to your users:
Click Image For A Larger ViewEMAIL SAMPLE:
From: IT@YOURDOMAINHERE
Subject: Change of password required Immediately
We suspect a security breach happened earlier this week. In order to prevent further damage, we need everyone to change their password immediately.
Please click here to do that:
(link) Change Password (/link)Please do this right away. Thanks!
Sincerely,
IT
Upon clicking, users will be sent here: http://audit.knowbe4.com/kb4.html
Step 6:
In the navigation pane, click on Phishing Security Test to begin your test. Enter a maximum of 100 email addresses of your users, each on a separate line. They must all be within your company domain. Click the START button. This will send the PST to your users immediately. You should see results within minutes. We suggest you wait 24 hours to get the full results.
NOTE:
1) To prevent misuse of the site, the PST is a one-shot blast. If you want to first test on a small group, and then send to all users, that is possible. After the first test your Rep can reset the account, so you can do a second PST. 2) We advise you notify any manager who might be called by end-users, and have them in the loop before the PST gets sent.
Click Image For A Larger ViewStep 7:
If you would like to purchase the traiing course you can either contact sales@knowbe4.com or continue to the next step and purchase the course with a credit card! Simply fill out your account info, Billing info and click “Buy Now” in the Security Training
Click Image For A Larger ViewStep 8:
Congratulations! You have subscribed to the ISAT course. Now we need all users trained! First, you’ll want to import any additional users who did not participate in the initial Phishing Security Test: In this window, you will see the option to assign a single password to all users. If you prefer that your users sign up and create their own passwords (recommended) leave the password box blank.
Click Image For A Larger ViewStep 9:
Your admin dashboard will now display a graph depicting your organization’s Phish-prone percentage over time. After your users have completed the training, you will see that graph drop dramatically during follow-up Phishing Tests.
Click Image For A Larger ViewStep 10:
Now it’s time to invite your users to take the ISAT Training Course! Simply email all your users the link located just below the graph on your Admin Dashboard Page:
Click Image For A Larger ViewHere’s a great sample invitation email:
To All Employees,
Cybercrime is getting more serious by the month. The bad guys are getting quite smart about tricking people in clicking on fraudulent links in emails. The company has decided that it is really important that everyone gets Internet Security Awareness Training. We need to defend our organization against cybercrime, and security is everyone’s job.
Here is the link for everyone to do this training. Please have this done by __Wednesday?__ end of business. You do not need to let me know when you have completed it because I will automatically get the results as you do it.-Enter logon instructions here-
Click the ‘Start Course’ button and do the training. Be absolutely sure to click the “Finish” button upon completion. If you exit the window without clicking “Finish” your score will not be accurately retained. Thanks for your cooperation, and have fun, this is an interesting course to do, and it takes only 25 minutes! Click this link to begin the training
http://training.knowbe4.com/signup
Sincerely,
IT
Training:
Here’s what the Training looks like:
Click Image For A Larger View